Does Amazon Fresh offer free returns? What's their exchange policy?

What's Amazon Fresh returns and exchanges policy? Can you return in-store? How many days do you have to return items to Amazon Fresh for a full refund? Do I need a receipt to return my item to Amazon Fresh? Do items need to be in new condition?
Returns & exchanges policies rating: 4.0 - 1 ratings

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Yes, Amazon Fresh does offer free returns & exchanges.
Knoji Staff
138
Posted Jun 17, 2017

Yes, Amazon Fresh does offer free returns and exchanges for items purchased on their website. You can see more details of their returns policy here.

You might also check out Amazon Fresh's homepage for additional pages with information on returns and exchanges.

Learn more at fresh.amazon.com.

Shopping tip: (December 17, 2018): Use promo code 25FRESHOFFER to save 25% off at fresh.amazon.com — redeem it here. You can also view more Amazon Fresh promo codes.

Update: we've found 5 more grocery delivery services that currently offer free returns & exchanges and 226 food & drink stores that are offering free returns & exchanges . You can also view all 6,577 stores that offer free returns & exchanges across all categories.

This user rated Amazon Fresh's returns & exchanges policies: 4.0
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About Amazon Fresh

Amazon Fresh is a major grocery delivery services company operating the e-commerce site fresh.amazon.com. Amazon Fresh sells its products and services in the grocery delivery services vertical, offering discounts and promo codes to its customers infrequently. Amazon Fresh is very well-regarded among shoppers on Knoji, with 11 ratings and an average rating of 4.1 stars. Amazon Fresh scores well compared to other brands in the grocery delivery services industry, providing 8 e-commerce features to better serve its customers.

Amazon Fresh's Features Scorecard

Shipping & Returns Policies
Free Returns & Exchanges:
Yes
Amazon Fresh offers free returns & exchanges for qualifying orders and customers, according to their free returns & exchanges policies. See policies and program details on their returns & exchanges policies page. Read full answer >>
Free Shipping:
Yes
Amazon Fresh offers free shipping on all qualifying orders. Get free delivery on your order from Amazon Fresh, program exclusions apply. See details on their free shipping policy page. Read full answer >>
International Shipping:
Maybe
It appears that Amazon Fresh may not offer international shipping currently. Read full answer >>
Payment Options
Debit & Prepaid Cards:
Yes
Amazon Fresh accepts debit & prepaid cards for qualifying orders and customers, according to their debit & prepaid cards policies. See policies and program details on their debit & prepaid card support page. Read full answer >>
Paypal:
Maybe
It appears that Amazon Fresh may not accept PayPal currently. Read full answer >>
Apple Pay:
Maybe
It appears that Amazon Fresh may not accept Apple Pay currently. Read full answer >>
Google Pay:
Maybe
It appears that Amazon Fresh may not accept Google Pay currently. Read full answer >>
Discount Policies
Promo Codes:
Yes
Amazon Fresh supports a promo code box on their website. Check the Amazon Fresh promo codes page for the latest coupon codes from Amazon Fresh. Read full answer >>
Military Discounts:
Maybe
It appears that Amazon Fresh may not offer military discounts currently. Read full answer >>
Senior Discounts:
Maybe
It appears that Amazon Fresh may not offer senior discounts currently. Read full answer >>
Customer Service Features
Contact Information:
Yes
Amazon Fresh offers contact information for qualifying orders and customers, according to their contact information policies. See policies and program details on their contact information availability page. Read full answer >>
Gift Cards:
Yes
Amazon Fresh offers gift cards and discounted gift cards during special promotional events. Find gift cards for Amazon Fresh. with their gift card program. See policies and program details on their gift cards page. Read full answer >>
Customer Reviews:
Maybe
It appears that Amazon Fresh may not offer customer reviews currently. Read full answer >>
Social Media Pages:
Maybe
It appears that Amazon Fresh may not offer social media pages currently. Read full answer >>
Financing Options
Affirm Financing:
Maybe
It appears that Amazon Fresh may not accept Affirm financing currently. Read full answer >>
Afterpay Financing:
Maybe
It appears that Amazon Fresh may not accept Afterpay financing currently. Read full answer >>
Klarna Financing:
Maybe
It appears that Amazon Fresh may not accept Klarna financing currently. Read full answer >>
Bread Financing:
Maybe
It appears that Amazon Fresh may not accept Bread financing currently. Read full answer >>
Website Features
Mobile Apps:
Maybe
It appears that Amazon Fresh may not offer mobile apps currently. Read full answer >>
Marketing Programs
Affiliate Programs:
No
It appears that Amazon Fresh may not offer affiliate programs currently. Read full answer >>
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